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Knowledge Base
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7 Articles
Account Related
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How Do I Change My Account Password?
Why do I need to recreate an account if I’ve used Printkeg before?
Return / Refund Policies
Why can I not see my order’s status anymore?
How do I get an invoice?
10 Articles
Art
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Make Sure Prints are Clear and Color Correct
How To Create Bleed Area For Flattened Files
How do customers send in art files?
Can I order just one print? How can I order less than 10 prints?
What is bleed area?
5 Articles
Custom Design
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Can I cancel my design order?
What is your revision policy?
What is the expected turnaround for my design?
What kind of specific design services do you offer?
How custom design works
12 Articles
Most Popular Questions
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Make Sure Prints are Clear and Color Correct
On the back side of cards, is that full color or just black?
Return / Refund Policies
Why can I not see my order’s status anymore?
Why can’t I see a proof before placing my order?
3 Articles
Paper Types
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What is your metallic paper like?
What is “Cover” paper all about?
What are “Text” Papers?
3 Articles
Proofs
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Should I request a digital proof?
Why can’t I see a proof before placing my order?
Does Printkeg have proofing templates?
2 Articles
Resellers
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Do you offer blind shipping?
How do I become a reseller?
6 Articles
Shipping
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Do you offer blind shipping?
Can I ship to a PO Box?
Should I use my business name or my personal name?
Do you charge for shipping?
What shipping methods are available?
2 Articles
Turnaround
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Are rush turnaround options available?
How do I know my order’s turnaround time?
