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Knowledge Base

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7 ArticlesAccount Related →

  • How Do I Change My Account Password?
  • Why do I need to recreate an account if I’ve used Printkeg before?
  • Return / Refund Policies
  • Why can I not see my order’s status anymore?
  • How do I get an invoice?

13 ArticlesArt →

  • How do I save a quality file from Photoshop?
  • What are my options if my artwork does not include bleed area?
  • My Prints Seem Too Light. How do I Fix This?
  • Make Sure Prints are Clear and Color Correct
  • How To Create Bleed Area For Flattened Files

5 ArticlesCustom Design →

  • Can I cancel my design order?
  • What is your revision policy?
  • What is the expected turnaround for my design?
  • What kind of specific design services do you offer?
  • How custom design works

12 ArticlesMost Popular Questions →

  • Make Sure Prints are Clear and Color Correct
  • On the back side of cards, is that full color or just black?
  • Return / Refund Policies
  • Why can I not see my order’s status anymore?
  • Why can’t I see a proof before placing my order?

4 ArticlesPaper Types →

  • My Prints Seem Too Light. How do I Fix This?
  • What is your metallic paper like?
  • What is “Cover” paper all about?
  • What are “Text” Papers?

4 ArticlesProofs →

  • What Do Digital Proofs Show?
  • Should I request a digital proof?
  • Why can’t I see a proof before placing my order?
  • Does Printkeg have proofing templates?

2 ArticlesResellers →

  • Do you offer blind shipping?
  • How do I become a reseller?

6 ArticlesShipping →

  • Do you offer blind shipping?
  • Can I ship to a PO Box?
  • Should I use my business name or my personal name?
  • Do you charge for shipping?
  • What shipping methods are available?

2 ArticlesTurnaround →

  • Are rush turnaround options available?
  • How do I know my order’s turnaround time?

If you have any questions or concerns, please feel free to contact us at (800) 676-0856 or Email us.
We appreciate the opportunity to work with you on your next print project.