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8 Articles
Account Related
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Can I swap out one of the designs I submitted?
How Do I Change My Account Password?
Why do I need to recreate an account if I’ve used Printkeg before?
Return / Refund Policies
Why can I not see my order’s status anymore?
17 Articles
Art
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Can I use my phone to take pictures of my physical art?
How can I make sure my blues do not come out purple?
Can I add Spot UV to Cards?
Do you print in RBG, CMYK or both?
How do I save a quality file from Photoshop?
5 Articles
Custom Design
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Can I cancel my design order?
What is your revision policy?
What is the expected turnaround for my design?
What kind of specific design services do you offer?
How custom design works
4 Articles
Marketplace
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What does a good listing looks like?
Adding Your Payment Information
How to Add New Listings
Completing your Seller Profile Page
12 Articles
Most Popular Questions
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Make Sure Prints are Clear and Color Correct
On the back side of cards, is that full color or just black?
Return / Refund Policies
Why can I not see my order’s status anymore?
Why can’t I see a proof before placing my order?
6 Articles
Paper Types
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Only one print would be metallic or pearl?
What papers does Printkeg offer?
My Prints Seem Too Light. How do I Fix This?
What is your metallic paper like?
What is “Cover” paper all about?
4 Articles
Proofs
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What Do Digital Proofs Show?
Should I request a digital proof?
Why can’t I see a proof before placing my order?
Does Printkeg have proofing templates?
2 Articles
Resellers
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Do you offer blind shipping?
How do I become a reseller?
6 Articles
Shipping
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Do you offer blind shipping?
Can I ship to a PO Box?
Should I use my business name or my personal name?
Do you charge for shipping?
What shipping methods are available?
2 Articles
Turnaround
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Are rush turnaround options available?
How do I know my order’s turnaround time?
