We understand your file may not be the exact correct size, so the Printkeg art department briefly checks all artwork to ensure it appears as intended when printed. For instance, if your artwork does not provide a bleed area, we may stretch the image slightly (depending on the nature of the art) or use different techniques to extend edges to accommodate bleed.
For example, a customer may order an 11×17 poster and send a file that is actually 11×17. The file should really be 11.25×17.25, but we can usually adjust the art ourselves to accommodate bleed area using a variety of techniques. Not every file can be fixed, but we try before causing more work on our customers.
If you are unsure of your file, request a digital proof in the customer comments section. Within four to six business hours, we will then send you a PDF via email showing cut lines and bleed area. The first digital proof is free!
To make things a little easier, consider downloading one of our templates to double-check your own artwork.